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An app focused on enhancing digital literacy among senior users.
DURATION
8 weeks
ROLE
UX Researcher
UX/UI Designer
DEVICE
iOS
INTRODUCTION
Raise a hand if you've ever guided an older family or friend through the intricacies of their digital device. You patiently show them the ropes, but not long after, the same or new questions arise. Sound familiar?
Older users often perceive technology less intuitively than their younger counterparts. Digital interfaces pose challenges, contributing to an expanding digital knowledge gap as technology advances.
THE DESIGN THINKING METHOD
To address this challenge, I adopted the Design Thinking Method. This human-centric approach not only sparked creative ideas, but also anchored my process. It ensured that the solution would be attuned to the unique challenges faced by older individuals in the digital space.
EMPATHIZE
PROBLEM SPACE
Smartphone ownership among those aged 65 and older has significantly increased from 13% in 2012 to 61% in 2021. Although a growing number of individuals aged 65 and older own smartphones, a substantial portion encounter difficulties in utilizing them effectively.
In conducting this research study, I hoped to...
01.
Gain insights into the factors that either encourage, or discourage, adoption of new technology among elders.
02.
Investigate the motivations behind why older adults choose to engage with technology.
03.
Uncover common challenges and frustrations among elders when interacting with new, or existing, technologies.
DEFINE
HOW MIGHT WE ...
improve communication and information accessibility for older individuals interacting with technology so they can utilize their devices more effectively?
MEET EVELYN
